Privacy Policy

A legal disclaimer

Legal Disclaimer

While Arcem Inc. (“Arcem”) takes reasonable measures to protect your personal information and ensure the accuracy and functionality of its Website (www.arcem.ca), we make no warranties or representations regarding the security, accuracy, reliability, or completeness of any content or service provided on or through the Website.

By using this Website, you acknowledge and agree that:

The Website is provided "as is" and "as available" without any express or implied warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Arcem is not responsible for any damages, direct or indirect, arising from your use of the Website, including but not limited to data loss, delays, service interruptions, or exposure to harmful code such as viruses or malware.
Any links to third-party websites are provided for your convenience only. Arcem does not control, endorse, or assume responsibility for the content or practices of any third-party sites. Accessing those websites is at your own risk.
While Arcem takes appropriate steps to secure your personal data, we cannot guarantee absolute security due to the inherent risks of internet communication. You are responsible for ensuring your own device security when accessing our services.

Nothing in this Legal Disclaimer shall limit any rights or remedies that cannot be excluded under applicable law.

If you have questions or concerns about this policy, please contact:

Arcem Inc.
Email: info@arcem.ca

Privacy Policy - the basics

At Arcem Inc., we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website (www.arcem.ca) or interact with us through our services. Whether you're browsing products, requesting a quote, or contacting us directly, your trust is important to us.

What We Collect:

We may collect personal information such as:

Name, company name, and contact details (email, phone number)
Shipping or billing addresses
Business-related preferences or product interests
Information submitted through forms, emails, or quote requests

We may also collect non-personal data such as browser type, device information, and website usage statistics to improve your experience.

How We Use Your Information:

To respond to inquiries and provide quotes
To fulfill orders and manage customer relationships
To send important updates or promotional communications (if you opt in)
To improve our website, products, and services

Your Privacy Choices:

You have the right to access, correct, or request deletion of your personal data at any time. You can also opt out of marketing communications.

We do not sell your information to third parties. We only share data with trusted partners when necessary to operate our business (e.g., shipping providers, IT services) and always in accordance with applicable privacy laws.

Made in Canada , Fabriqué au Canada